Frequently Asked Questions
What is CHS SOS?
CHS SOS is a topical thermal warming cream formulated with 0.2% capsaicin. It's designed to deliver fast, targeted heat to the neck and abdomen for everyday warmth and comfort.
How does capsaicin create warmth?
Capsaicin is the naturally occurring compound in chili peppers. When applied to skin, it activates warmth-sensing receptors (TRPV1), generating a powerful thermal sensation. At 0.2% concentration, CHS SOS produces noticeably stronger warming than most standard creams.
How quickly does the warming sensation start?
Most users feel the warming sensation within 20–30 seconds of application. The heat builds over the first minute and typically continues for 1–3 hours per application.
Where should I apply it?
Apply a small amount to the back of the neck or abdomen using the included glove. Avoid eyes, mucous membranes, and broken skin.
Is it safe for regular use?
CHS SOS is formulated for repeated use. Always test a small area first if you have sensitive skin. If severe irritation occurs, discontinue use.
Why do I need to use the glove?
Capsaicin transfers easily from fingers to other surfaces and can cause intense burning if it contacts eyes or mucous membranes. The included glove protects your hands during application.
What if I have a reaction?
Mild warming, redness, and tingling are normal and expected. If you experience blistering or severe burning, discontinue use and rinse the area with cool water. Consult a healthcare provider if needed.
How is it shipped?
All orders ship discreetly in plain packaging. Free shipping on all US and Canada orders.
What is your return policy?
30-day no-questions-asked returns. If CHS SOS doesn't meet your expectations, return it for a full refund. See our Returns and Guarantee page for details.
Is it available on Amazon?
Yes — single tubes are available on Amazon for $19.99. For the best value, multi-packs are available exclusively on our website.